FAQ


Our Frequently Asked Questions should answer many of your common inquiries


What is so special about glasstile's tiles? »

The translucent nature of glass creates amazing 3d imagery. The square edged, refined finish, gives off a sophisticated look and glasstiles compliment and bring to life any setting into which they are placed.


Where can glass tiles be used/What are the applications of glass tiles? »

Kitchen splash backs, Showers, Bathrooms, Vanities & Baths, Dados, Swimming pools, Saunas, Steam rooms, Feature walls, Fountains, Spa baths, Bars/Cafés/Restaurants, Column decoration. The list is basically as restrictive as ones imagination.


How are glasstile's tiles manufactured? »

The basic process is: paint is screened onto glass, glass is cut to size, paint is baked onto the glass, then quality controlled and packed. (For more information, please contact us directly)


What are the main differences between glass tiles and ceramic tiles? »

Glass tiles:

Glass tiles create a translucent/three dimensional effect that give an unmatched depth of colour and almost seem to bring the surface to life when light is shone upon it. With glass tiles, paint is baked onto the back. This means that once installed, the life of a glass tile is usually longer than that of a ceramic tile, as the paint is protected. Glass tiles are (SABS) rated 3 times stronger and are more durable than similar thickness ceramic tiles.

Ceramic tiles:

Ceramic tiles have a one dimensional look and feel about them. They have very little depth of colour and do not use the properties of light to its full potential. Paint is baked onto the front of the tile, therefore it is more prone to 'wear and tear' i.e. the glaze gets removed after a relatively short period due to weathering forces. Ceramic tiles are more prone to breaking than similar thickness glass tiles.


Can you cut glass tiles? »

Yes.There are two recommended methods:

To cut in the centre of a glass tile:

First scour with standard glass cutter, then put a wedge underneath the cutting line and apply even pressure on both sides of the cut.

Cutting small edges/strips:

Use a lubricated diamond cutting disk to cut off the required edges.


What if the tiles are damaged whilst cutting? »

Use a fine sanding stone and gently chamfer the edge.


Why are the tiles plastic faced/poly masked? »

There are a couple of reasons for this. The first and most obvious is due to the translucency of the product. If we mesh backed the tile, you would be able to see the meshed lines once the tile is installed on the wall-this greatly hinders the sophisticated look you were looking for. The other reason is that you get a stronger bond between the adhesive and the glass. The other less obvious reason is that mesh-backed tiles should never be used in any wet application due to water breaking down the glues used, which may result in tile failure.


When do you remove the plastic facing? »

When the adhesive is dry/cured. This happens after approximately 3 hours onwards (depending on various factors e.g. climate). You can test by gently peeling the plastic off an individual tile and seeing if it remains in place.


How does one install glass tiles. Is different to that of ceramic tiles?

There are very slight differences between the installation of glass and ceramic tiles. Please refer to our tiling instructions when installing the product.


How do you speed up the curing process?

By cutting vertical strips (one tile wide) between tiles. This allows air to come into contact with the adhesive at a far greater rate, which leads to faster curing.


How do you remove the plastic face?

By gently peeling off one strip at a time. Note: the peeling motion must be downward and not towards you as this puts less strain on the adhesive. If you have any further questions or concerns, please feel free to contact us and we will do our best to assist you.


 

 

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